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If you have any difficulty, please contact us.

NOTE: We ship by Canada Post only. Any new orders requiring shipping will be held and shipped once CP is accepting new mail. 

Privacy Policy

1.0 Introduction

Your privacy is important to us. This policy applies to the personal information that we may collect from you in the normal course of business. Such collection may be required to process your order or to add you to our mailing list to receive newsletters or other notifications. It describes the information collected, its use, distribution, security and availability for review and update. Please read this policy before submitting any personal information.

2.0 Information Collected

2.1 Personally Identifiable Information

In order to process your order we will require your full name, postal address, email address and telephone number. If paying by credit card we will require the cardholder’s name, account number and expiry date.  In order to add you to our mailing list we will require your email address.

2.2 Cookies and Tracking Information

The site may use cookie and tracking technology to gather information, such as browser type, operating system and site visitor movements. Cookies can also help customize the site for visitors. This information may be shared with third parties; however, note that personally identifiable information cannot be collected by this technology.

2.3 Other Information

We may use information gathered from your previous ordering habits to learn more about your specific interests. For example, the scale, era and preferred roads that you model.

3.0 Use of Personal Information

We will use personal information collected only for the purpose of completing your orders and for site-related correspondence. It will not be shared with outside parties except to the extent necessary to complete your orders. Non-identifying information may be used to help provide you with better service and to improve the effectiveness of the site. If and when necessary we may share information with government agencies or other companies to assist in fraud prevention or investigation. This would be only to the degree permitted and required by applicable laws.

4.0 Security of Personal information

Only authorized employees, agents and contractors will have access to your personally identifiable information. Such access will be limited to that necessary for the completion of your orders.

5.0 Accessing and Changing your Personal Information

You may access your personally identifiable information at any time by logging on to and viewing your account. You may notify us of any errors, or changes by email or telephone.

6.0 Comments and Changes

If you have any questions, concerns or comments about this privacy policy please let us know by email or telephone. We reserve the right to make changes to this policy; however, any changes will be posted on the site.

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